Terms and Conditions of Service
* Minimum booking is 2 hours (except Halloween bookings). If you require less time Artist is happy to paint less, but initial price stays the same.
* Artist will stop painting at the scheduled time.
* If Artist is available and additional time is requested, charge for each started half hour is £20. This amount will be due on the day of the event.
1.1 A parent, carer or supervisor over the age of 18 MUST be present at children’s parties. Ulianka Art does not accept responsibility for the care and supervision of minors and you are required to make your own arrangements for adequate supervision. Ulianka Art is not liable for any loss or damage caused or related to any act or omission by a supervisor, carer or parent.
1.2 The hirer is responsible for the necessary permits and/or permissions for hosting an event, with entertainment, at their chosen venue; including council permits for the use public land where applicable.
2. Who Can Participate
2.1 All children must have permission from a parent or care giver to have their face painted. The event organizer is responsible for ensuring this.
2.2 Ulianka Art must be advised if any of the children have known allergies, or skin conditions that may be relevant to face painting or glitter tattoos.
2.3 Ulianka Art uses Professional Face Paints and cosmetic grade glitter for the skin and adhere to the strictest sanitation and hygiene procedures. Ulianka Art is not liable for allergic reactions to paints. Therefore, due to the risk of infection, anyone who appears to be suffering from a cold sore, runny nose, conjunctivitis, or any other infectious skin complaint, or who has an open sore or irritation will not have their faces painted. Artist may choose to paint one cheek, or the back of the hand as this skin is less sensitive.
2.4 Ulianka Art Artist have the right to refuse to paint the face of any child under the age of 2 years, or child reluctant to have their face painted. Young children do not always understand face painting and this can be a traumatic experience in some circumstances. Artist will ask if they would like a design on the back of their hand where they can see what is being done and feel in control of the situation.
2.5 Ulianka Art will refuse to paint the face of anyone who is abusive, violent, or intoxicated.
2.6 Harassment is not tolerated and the Artist will cease a party if children continually misbehave.
2.7 Ulianka Art will use reasonable care, but will not be responsible for damage to clothing or property. The Client agrees to pay for any damage to Ulianka Art’s equipment or supplies caused by pets or guests.
3. Payment for Services
3.1 A deposit of £20 must be paid in order to confirm a booking. Bookings are not confirmed until funds have cleared; please allow 2-3 business days. Ulianka Art may continue to accept bookings for the same date until funds have cleared.
3.2 Deposits are not refundable. They may be transferable to another booking time/date subject to availability.
3.3 Payment is required in full BEFORE the beggining of your event.
4. Cancellation Policy
4.1 Please notify us as soon as possible if you need to cancel or transfer your booking. Cancellations MUST be made at least 7 days BEFORE your event to be able to transfer your booking.
4.2 Cancellations made due to unexpected weather conditions on the day will not be refunded. Reasonable measures should be taken by the event organiser to provide an alternative location for the entertainment to take place, within close proximity of the original booking, in the event of unforeseeable environmental factors.
4.3 In the event of Artist being sick and unable to attend your party, all possible efforts will be made to find a replacement for your party. If unavoidable a full refund will be provided. Please be aware that illness can be unpredictable and possibly disappoint if your event cannot be catered for.
I endeavour to respond to all enquiries quickly during normal working hours but please allow up to 48 hours for a response.